The RyanEyes software was created and is maintained by Ryan Business and Technology Solutions, LLC (“RBTS”). This Privacy Policy applies to the RyanEyes.com website, and it explains the information that we collect, the ways in which this information is used, the limited situations in which it is shared and the security that is provided for your data. The policy applies to the RyanEyes mobile application as well as the website.
By accessing RyanEyes.com or the mobile site you consent to the processing of your information in accordance with the US laws that apply.
When you sign up to join RyanEyes.com you will be asked to supply information such as your name, email address and phone number. We use reasonable and adequate data security measures to protect your information in accordance with our security policy. There are limited situations where the information will be shared, and they are listed below.
The RyanEyes website is designed to track information that can be collected automatically from users. This gathering is in accordance with industry standards and is done to improve the website to create a superior user experience in the future. The collected information falls into two categories, basic information about your connection and information about activity that you undertake while you are logged into the website or the mobile application. The connection information is broken down between log information (browser type, date accessed, web pages visited), device information (computer type and operating system) and location information.
RBTS uses standard analytic tools to track the activity undertaken during a session on RyanEyes.com. This includes such things as time spent on each page, areas scrolled and items clicked. This data is aggregated for feedback purposes and is not reviewed individually.
The information that is collected is not generally associated with the user login information because the goal is to improve the user experience. Toward this end RBTS will evaluate the information collected and decide on areas where the system needs enhancement in order to improve the operating efficiency or reduce confusion in the way the system is utilized. RBTS may also send technical guides and support notifications based on the data and may design tutorials where educational opportunities are identified.
RBTS will not share any personal information unless required by a government agency or a lawsuit. Information regarding your usage of RyanEyes.com will be shared with employees and vendors where it is required in order to enhance the experience as detailed in the Use of Information section above.
If RBTS, or substantially all of its assets, were acquired, or in the unlikely event that RBTS goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of RBTS may continue to use your personal information as set forth in this policy.
As mentioned above, RBTS will use industry standard analytics services to gather user experience information. This may include the use of tools supplied by external vendors.
RBTS maintains reasonable and adequate data security practices to design measures to protect your information from access, misuse or loss. Multiple tools are used to protect RyanEyes.com from intrusion and to protect your data and our analysis from loss.
Although most changes are likely to be minor, RBTS may change its Privacy Policy from time to time at RBTS’s sole discretion. RBTS encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.
Questions, comments or complaints regarding RBTS's Privacy Policy or data collection and processing practices can be emailed to support@ryaneyes.com
You may also call us at 347 759 0105.